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Meadowcroft Wines uses the best method shipping platform to utilize the most economical, efficient and quality conscious shipment of wine to our customer. We ship on Mondays for most orders and will delay shipments to avoid temperature extremes. If your order needs to arrive by a particular date, such as for a gift or prior to travel, please call us directly. We charge our customer only what it costs us to have your wine packed and shipped to you safely and legally.
All wine is sold in California and title passes to the buyer in California. We make no representation as to the legal right of anyone to ship or import wines into any state outside of California. By placing an order with us, you authorize us to release your wine to a third party carrier who will deliver your order to you.
We strongly recommend delivery of wine shipments to a business, rather than a home address. Shipment of wine requires an adult signature. If an adult (21 years or older with proper identification of age) is not available to receive this package, additional attempts to deliver will be made. If these attempts are unsuccessful, your order will be returned to the distribution center it originated from, resulting in additional shipping costs.
REFUNDS / RETURN POLICY
At Meadowcroft Wines your satisfaction is our priority. If for any reason you are dissatisfied with your order please contact us within 3 days of receipt of your order for assistance. Call us at 707-934-4090 or email
Meadowcroft Wines is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers, affiliates, subscribers and registered resellers. For visitors, we’ve structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. For customers, affiliates, subscribers and registered resellers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with Meadowcroft Wines.
The Information We Collect Meadowcroft Wines may collect personally identifiable information from Users in a variety of ways, including through online forms for ordering products and services, and other instances where Users are invited to volunteer such information. Meadowcroft Wines may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We may use “cookies” to track how Users use our Web site. A cookie is a piece of software that a Web server can store on the Users’ PC and use to identify the User should they visit the Web site again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our Web site. When you sign up for Meadowcroft Wines’ services, you provide us with both contact and payment information. Contact information typically includes your name, address, and phone number. Payment information typically includes your credit card number. We may also track how you were referred to our web site. For example, which search engine you used or which advertisement you clicked on. While you are a Meadowcroft Wines customer, we manage information with regard to your account status, choice of services, and customer logs. In addition, we may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
HOW WE USE INFORMATION
We use the contact information you provide us to establish our service for you. We use payment information for payment processing purposes only. We use tracking information to determine which means or advertising is most effective for us. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service. Meadowcroft Wines may provide you with information about products or services offered by third parties, which may be of interest to you or to enable you to take advantage of special partner programs. Meadowcroft Wines may also use customer information to provide customers with system information or information about new or upgraded products.
DISCLOSURE OF INFORMATION
Meadowcroft Wines may disclose information collected from Users to trusted affiliates, independent contractors and business partners who will use the information for the purposes outlined above. We may also disclose aggregate, anonymous data based on information collected from Users to investors and potential partners. Finally, we may transfer information collected from Users in connection with a sale of Meadowcroft Wines’ business. We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Meadowcroft Wines, our customers, or others, or where Meadowcroft Wines has a good faith belief that the law requires such disclosure.
MAINTENANCE OF INFORMATION
Information about Users that is maintained on our systems is protected using industry standard security measures. However, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
MEADOWCROFTWINES.COM ACCESSIBILITY STATEMENT
Updated: March 2019.
Meadowcroftwines.com strives to ensure that its services are accessible to people with disabilities. Meadowcroftwines.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
ACCESSIBILITY ON MEADOWCROFTWINES.COM
Meadowcroftwines.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Meadowcroftwines.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
ENABLING THE ACCESSIBILITY MENU
The Meadowcroftwines.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Meadowcroftwines.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on Meadowcroftwines.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
HERE FOR YOU
If you are experiencing difficulty with any content on Meadowcroftwines.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need assistance, please contact Meadowcroftwines.com Customer Support as follows:
Email: [email protected]